When will the international express arrive?

The delivery time for international express depends on the chosen shipping method, the speed of customs clearance at the destination, and the local delivery time. ADEX also provides real-time tracking of shipment information.

What items can be shipped internationally?

Most general goods can be shipped internationally. ADEX can ship a limited quantity of pure battery products, face masks, and some pandemic prevention supplies, etc. For specific details, please consult with us.

Do I need to pay customs duties on the shipped package?

Whether customs duties are payable depends on the declared value of the goods and the tariff regulations of the destination country.

Under what circumstances is ADEX not liable for compensation?

Under circumstances of force majeure, including but not limited to: earthquakes, tornadoes, storms, floods, heavy fog, war, air disasters or embargoes, riots or civil unrest, strikes, etc., or if the items violate shipping standards.